Please allow 1-3 business days for Vita Plus Canada to pick, pack, and prepare your order. Usually every package is shipped out within 24h but in some rare occasion, delay can occur.
Once your package has been shipped, a shipping confirmation email will be sent.
Shipping information for Canada :
2-5 business days. FREE for orders over $100, anywhere in Canada.
If the order is under $100, a charge of $9.99 will be applied to cover the cost of shipping.
For this shipping method, Vita Plus Canada uses mostly Purolator and sometimes Canada Post, and a tracking number is included.
Drinks & Liquids are subject to a 29.99$ flat shipping fee because of the weight of the products. The fee applies to most province, it will be automatically added before payment.
*Remote locations / rural areas may take up to 7 business days.
*We are not held responsible for any delay longer than what is advertised on our website or any delay occurred by the carrier.
Returns & Exchanges :
It's important to us that you're satisfied with your purchase. We accept returns for opened and unopened items for any reasonable reason within 15 days of the purchase date. Fees may apply depending on items condition and reason of return. To initiate a return, please email us at firstname.lastname@example.org with your order number and the item you are looking to return. A Vita Plus customer service representative will contact you by phone or email to complete the process.
Note that Food items and Bulk products can't be returned for sanitary reasons. This also includes Bars, Bites, Chips, Drinks, Sauces, Syrups and everything that is considered as a food items.